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WEB DEV
WEB RE-DEV
CONNECTOPIA
1. How did you find the overall experience working with me? Tips: Think back to all process of this done-for-you project, (e.g prep, communication during the project, launch and post-project)
2. Before we worked together, how did you feel about your business and it’s online presence? Tips: Perhaps you felt unclear in your offerings, unsure how to position yourself, struggled to explain what exactly you do and who for, how to really feel like you online etc
3. How aligned do you feel with your website? Tips: How confident do you feel sharing your site? Does it feel like a true reflection of you and your work? Has it helped clarify your business in any way? (e.g ready to charge more, more aligned, proud etc)
4. Has your day-to-day in work changed since your website launched?
5 = it changed a lot, 1 = I didn't notice much changes
Why do you think you saw this change? (or not?) Tips: I spend less time on admin now because I don’t chase contracts and payments manually anymore
Why do you think you saw this change? (or not?) Tips: Easier flow to book, guided user journey, copy written with sales psychology
Why do you think you saw this change? (or not?) Tips: More aligned, maybe you receive less enquiries BUT they convert
5. How would you rate our communication and support throughout you received throughout the project? Tips: Please think back to our calls (discovery, deep dive, creative, catch-up), emails and Notion updates, messages in the After-Party Hub, and any other support.
Anything you would like to add?
2. What are three words you’d use to describe me as someone you worked with? Examples: Creative, supportive, clear, calm, efficient, empowering
3. What surprised you most about working me? Tips: Maybe you learned something unexpected about your own business, suggestions I made that would make your workflow easier, how feedback was handled etc
4. What is one thing I could improve on personally that would’ve made our collaboration better for you? Your honest feedback helps me grow and be even better! Tips: Maybe clearer communication on timelines, more frequent check-ins, deeper explanations about certain steps, or more flexibility.
1. How helpful and supportive were the post-launch support resources for you??
5 = it was so helpful 1 = I struggled to follow parts
How helpful was WebCare Fundamentals Course for you? Tips: Were there specific sections you returned to often? Were there any areas you’d like to see explained better, or new lessons you’d love added?
How clear and easy to follow were the custom videos I sent you? Tips: I’d love to know if they were they easy to follow? Too detailed? Too basic? Did you feel more confident after watching them?
How confident do you feel managing your site going forward? Tips: How do you find updating content, fixing small issues, or knowing where to find information if something comes up or you want to make changes
Would you like to continue with After-Care Support?
1. What could I improve or do differently next time to have made this service an even better experience for you? Is there anything that still feels unclear, confusing or that you'd love to see improved for the future?
2. Based on the following, how likely would you be to recommend this service to others?
(5 = Amazing, I would 100% recommend to a friend and 1 = Needs improvement)
Overall, would you recommend this service to others? Tips: If yes, I’d love to know what stood out most for you, what felt most valuable or made the biggest difference? If not, I’d really appreciate hearing what could be improved or done differently so the experience feels even more recommendable in future.
2. Is there anything else you’d like to reflect on, celebrate, or share with me? Tips: It can be about your site, your business journey, or this experience as a whole?
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